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Frequently Asked Questions


After I purchase, do you send me a CD?

No, all of our content and exam taking process is online. Once you purchase your exam online, you can take your practice exams from any computer that has internet access.

Does your site keep track of my score?

Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I review the exams that I take?

Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Can I pause my exam, and come back to it later?

Yes. An exam can be paused at any time for later use. When you are ready to continue your exam, simply go into exam history, select your paused exam , and continue on.

How do I get help?

You can obtain help by using the support link on the menu, and sending a support request to us.

What happens if I forget my username or password?

If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.